smartbuy® PARTNER
smartbuy® PARTNER is a project management and consulting service to assist organisations with implementing an eProcurement project.
smartbuy® PARTNER provides change management, process re-engineering, vendor co-ordination, learning and development and implementation services.
Our professionals have broad public and private sector experience as well as specialist expertise in automating procurement activity and intimate knowledge of Government procurement practices and requirements.
The smartbuy® PARTNER Solution
We can provide a full benefit assessment, change management advice, stakeholder management, business process re-engineering, vendor co-ordination, standard and customised training, system administration and support services to design your new electronic environment.
You can also tap into the NSW Procurement Client Support Centre where your questions about smartbuy® are answered promptly by specialists who have a detailed understanding of our online solutions.
smartbuy® PARTNER features the following:
- Access to highly qualified staff with specialist expertise in:
- Business process re-engineering to map current and future procurement practice
- Vendor engagement and management
- Change management to support eProcurement adoption
- Stakeholder management both internal leadership and external suppliers
- Learning and development support
- Application training and support for buyers and suppliers
- Access to user manuals, online user support services and self-paced eLearning programs
- Systems administration services
- Ongoing management of organisational profiles, customised catalogue views, electronic workflows, delivery
- management and expenditure reporting